While we are delighted that demand for our vehicles is extremely high, we never like to let any of our customers down.

But the long period of sunny weather seems to have persuaded people to take more day trips than would normally be expected even at this time of year and so demand for cars for a day has never been higher.

This is only likely to become more intense once the school holidays have started.

But it’s not only demand for cars, it’s also vans as people take advantage of the good weather to have a good clear-out, catch up with the D.I.Y. and sort out their gardens then want to rent a van for a short time to cart away all the rubbish.

So, on a few occasions recently when people have popped in hoping to be able to instantly rent a vehicle we have been in the unfortunate (or fortunate depending on your point of view) position of having to tell them that we have absolutely none available.

Therefore, we are asking all our customers to please call us and give us some warning of when they’re going to want to rent a vehicle.

You won’t have to wait too long because short term rentals will turn over quite quickly, but it helps us to ensure that there’s a vehicle ready for you when you are going to need it, and of course, when you do pop in to collect it the paperwork only takes on average 25 minutes to complete.

Long may the good weather continue!

It is important that our clients and customers feel safe and comfortable in any vehicle that they rent from us, so inspection, care and maintenance are all carried out regularly.

For the 7.5 ton lorries, there are very strict rules including a PMI (Preventative Maintenance Inspection) check every eight weeks and these are very extensive.

They are done to a strict schedule and the check includes the vehicle’s fuel system, exhaust system, electrical system, steering, suspension, brakes, mirrors, windows, wipers, speedometer, plugs and cables, emissions, tire wear, lights, seat belts, airbags, gear shifts, indicators and air conditioning.

If a lorry is out with a customer, we arrange to collect it and supply a substitute while the check is being carried out. This check is in addition to the usual annual MoT and the servicing whose frequency depends on the specific mileage each vehicle has done. Generally, we will replace lorries every ten years or sooner if the mileage requires it.

Our rental cars are replaced every three years, when the warranty runs out.  This is partly because it is more cost effective and partly because we find that customers generally do not want to rent a vehicle that is more than three years old.

Every time a rental car is returned to us we check the tyres, water and water bottles, ensure all the light bulbs are working properly and do a thorough clean both inside and out.

Servicing again depends on the mileage reached and our system alerts us to when a service is due, so that even if a car is with a customer it can be recalled to the depot for a service.

As you can see we take our customers’ safety and security very seriously.